Contact us

Email is the best way to reach us. We read everything and reply as soon as we can.

hello@vidmagpie.com

To help us help you

• A download failed: send the link you pasted and the format you chose. Failed downloads don't use a credit.
• Billing or your account: write from the email address on your account.
• A site you'd like us to support: tell us which one, with an example link.
• Copyright: see our copyright and takedown page for what to include.

Before you write, the guides may already have the answer, especially video won't download and video has no sound.